The Vandal Blog AmazonThis I just have to tell you. One of my prospective readers in Scotland sent me a message saying she couldn’t buy my books from amazon.co.uk. Well come one, don’t be silly – all my books are available on Amazon.

Ooops. How wrong I was. Sure, if you want to order my books from Amazon in France, Germany, US or even Japan, you can. With free delivery even! No problem and all and at roughly the same price in the various currencies as the US store. But amazon.co.uk? No. But why?

Well of course I immediately sent a message to Amazon asking why. After all, I PAY for international distribution and have been very pleased that my books are available for order in almost every country in the world. Except for the UK it seems. Where people just happen read in English, which is the language my books are written in of course. Duh.

The reply? Cop this gobbledygook.

‘Thank you for contacting us regarding your title’s availability on international Amazon.com sites.

You may make your title available for purchase through our distribution channels of Amazon.com, your CreateSpace eStore, and/or the Expanded Distribution Channel for Pro Plan-enrolled titles. Unfortunately, we are unable to list the availability of your title through international Amazon.com websites.

If you are interested in providing inventory to make your title available for purchase through international Amazon.com websites, you may wish to inquire about the international website’s Advantage and Marketplace programs. More information about these options can be found through the website’s help section.
I hope this information is helpful. As always, if you require further assistance, please do not hesitate to contact us at the link below:’

Did you get that little bit: ‘Unfortunately, we are unable to list the availability of your title through international Amazon.com websites.’

Excuse my French, but for f*$k sake Amazon. Are you telling me you are able to make my books available to every f*$king bookstore and library in the entire world but you can’t distribute through your own f*$king Amazon site in the UK? Well, it seems you are quite capable of doing it in Japan, Germany and France but the UK? One word comes to mind. Pathetic.

So, for those of you in the UK who may just happen to want one of my books. Sorry. Kindle version only, complete with the ‘rip off’ Kindle international delivery charge. Another rant about that in a later instalment.

But if you live in the UK, you can get my books from:
http://www.abebooks.co.uk
http://www.bookdepository.co.uk
I believe there are many others as well. But why not Amazon?

Oh. While I’m having a rant, do you know Amazon can make anyone of my books free at anytime without advising me? And just by the way, reducing my royalty to zero. Well, they just did that to me in the last few days with one of my books. Yes, another story.

Sorry. Very, very, very pee’d off here.

Books By Derek Haines
Derek’s Vandal Blog
www.derekhaines.ch
Derek on Twitter

The Amazon UK Fiasco (aka Totally F**k*d Up)
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12 thoughts on “The Amazon UK Fiasco (aka Totally F**k*d Up)

  • 16/06/2011 at 9:19 pm
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    They can make your book free without your approval?! How is that ok?

  • 16/06/2011 at 9:32 pm
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    It's certainly not ok in my mind Christine, but they do it. I have the book in question available for free on my blog and website for visitors, but Amazon have a clause in their T&Cs that if a book is available at a lower price anywhere they have the right to match it. No matter what price I have set on Kindle when I publish.

    Fair?

  • 17/06/2011 at 4:26 am
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    Which browser are you using?

    I couldn't find my book on Amazon UK, either, until I used IE instead of Firefox (believe it or not).

    I went into Amazon's site using IE, did the search and found the book. Problem solved. :)

  • 17/06/2011 at 7:36 am
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    I can find the books ok Debbi. The problem is that the books are only available via 3rd party resellers. There is no possibility to order from amazon.co.uk. The lady who alerted me to this has her account with amazon.co.uk and rightly did not want to set up an account with a 3rd party reseller she did not know or trust.

    Another concern is that these resellers all charge different prices. Double in some cases!

    So I suppose the answer is to set up an account with amazon.fr !! But then again kindle books NOT available at all on amazon France!!!

    The great Amazon farce.

  • 17/06/2011 at 8:36 am
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    Another peculiarly Amazon trait I have noticed with copies of my novel, is when they advertise new and used. Often the so-called used copies are dearer than the new????? Just to clarify for your reader in Scotland Derek. If they have a friend here in England, ask them to purchase a copy and send it to them. I haven't had any problems with copies bought here in England (touch wood). :)

  • 17/06/2011 at 8:52 am
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    Ii order from amazon.fr Jack. Impeccable service and the correct price always! Crazy huh? But oddly, Kindle books are not available in France! Odder and odder :)

  • 17/06/2011 at 8:55 am
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    For anyone following this post:

    I am conducting an experiment on Amazon concerning their free Kindle book program. As some of you may be aware, it is not possible for an author to list a book for free. The only way a book can become free is if Amazon decide to do it. And when they do, they do not advise the author. Additionally, the author loses all royalties when this occurs.

    It seems that Amazon react to a book being offered for free elsewhere. Often Smashwords but even on the author's website or blog. So as a test, could I ask you to help me with this experiment.

    Simply go to this book link. It is one of my own older books.
    http://www.amazon.com/Uneducated-View-Food-Politics-ebook/dp/B0034KYSJM/ref=zg_bs_156265011_72

    Then click on: 'Tell us about a lower price' and enter this url:
    https://www.smashwords.com/books/view/12443
    Enter the price as $0.00

    That's all.

    I really appreciate your help. I will report back as soon as I have some data. Thanks!

  • 17/06/2011 at 9:24 am
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    It's not just Amazon.UK Derek. My own publisher is having a battle with the UK branch of The Book Depository over them constantly advertising the fact that all of the titles advertised by them are 'unavailable', when in fact the opposite is true. Go figure. A facebook friend of mine ordered a copy of my novel through Amazon Canada with absolutely no problems at all???

  • 17/06/2011 at 9:26 am
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    Has Arthur Daley taken over book distribution in the UK Jack? Seems like his style :))

  • 17/06/2011 at 9:42 am
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    Done, 9:36 Italy time.

    Re Amazon.co.uk. you need to put your book up on that site separately. Daft, but that's the way it is. And take care on pricing, because the UK site charges VAT – ebooks carry 20% VAT in the UK, but Amazon charges VAT at 15% because they're operating from, I think, Luxembourg, which has a lower VAT rate.
    The UK Amazon will have its own rules & regs re pricing, royalties (now 70% if you price it right).

  • 17/06/2011 at 9:51 am
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    Elizabeth, thanks for your info on VAT. However even our current government can't charge VAT on a purchase price of £0, which is what Derek is concerned about – Oh I don't know though, Chancellor of the Exchequer Brown will probably try his darnedest.

    Derek, think back to that blog of mine about Literary Snobs mate – England is full of them. Maybe Amazon.UK and BD have recently had a recruitment drive. ;)

Comments are closed.