6 hours, a day?
I was shocked to discover the answer.
This is from the Amazon Help Site:
Returning Kindle Books
Books you purchase from the Kindle Store are eligible for return and refund if we receive your request within seven days of the date of purchase. Once a refund is issued, you’ll no longer have access to the book. To request a refund and return, visit Manage Your Kindle, click the actions tab for the title you’d like to return, and select “Return for refund.”
Now I know why I am seeing more and more ‘Units Refunded’ on my sales reports from KDP. The logic defies me, but at least I do know now that some of my books are being read my the most miserable readers imaginable. Isn’t it enough that more than 3,500 Kindle ebooks are available for free each day under the KDP Select program? Apparently not for some, who take this most underhanded route.
Of course I have written to Amazon to express my concern at this policy, stating that in seven days an ebook could be read more than three times, but have no doubts that nothing will change in the near future.
I have no issue with this seven day return policy for physical goods, but for Kindle ebooks, it’s just plainly open to abuse.